Contact Us

Contact Us - Tea Original, a Brand under MG Group

Address:
MG Group, Rajyog, Kailasraja Nagar, Trimbakeshwar,
Nashik, Maharashtra, Bharat (India) - 422212

Phone/WhatsApp:
Mobile/WhatsApp: +91 75886 22975

Email:
General Inquiries: teaoriginal00@gmail.com
Customer Support: teaoriginal00@gmail.com

Hours of Operation:
Monday - Friday: 9:00 AM - 5:00 PM [Indian Standard Time]
Saturday & Sunday: Closed

Get in Touch:
For any questions, feedback, or suggestions regarding Tea Original, please feel free to contact us using the provided email address or phone number. We value your input and aim to provide excellent customer service.

Wholesale Inquiries:
For wholesale inquiries, partnerships, or collaborations, please contact our Wholesale Department at [Wholesale Email Address].

Press & Media:
For press releases, media inquiries, or interview requests, please contact our PR Department at [PR Email Address].

**International Shipping Policy**

**1. Order Placement and Confirmation**
- Once your order is placed, you will receive an order confirmation email with the details of your purchase.

**2. Payment and Processing**
- It will take 7 days to deposit the amount after placing the order. 
- After the payment is confirmed, we will take 6 days to process and manufacture your order.

**3. Shipping and Delivery**
- Once dispatched, the delivery time will range between 10 to 15 days, depending on the destination country.

**4. Shipping Costs and Duties**
- Shipping costs are calculated at checkout and are based on the weight and size of your order as well as the destination.
- International customers are responsible for any customs duties, taxes, or other fees that may apply upon arrival in their country.

**5. Tracking Information**
- After your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment online.

**6. Delivery Issues**
- If you encounter any issues with your delivery, please contact our customer service team. We will work to resolve the issue as quickly as possible.

**7. Returns and Exchanges**
- For information on returns and exchanges, please refer to our Returns and Exchanges Policy.

**8. Customer Support**
- If you have any questions or need further assistance, please contact our customer service team at [customer support email] or call us at [customer support phone number].

**Note:** All shipping times are estimates and can vary due to unforeseen circumstances such as customs delays, holidays, or inclement weather.

Thank you for shopping with us!